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Sample Refund Policy

Due to industry regulations, all websites must have a viewable privacy policy and refund policy. We have created sample policies for you to use, or you may write your own.

Refund Policy

This policy explains how you handle returns, refunds, and exchanges. You can display this policy on either the product page or the checkout page of your website. 2Checkout makes every effort to refer refund requests to you, the seller, but reserves the right to issue a refund if necessary.

Though “No Refund” policies are generally permitted, 2Checkout strongly recommends against this business practice because it often leads to high customer chargebacks. There are certain situations where 2Checkout cannot permit “No Refund” Policies. If this applies to you, 2Checkout will let you know.

Sample Refund Policy (for Goods)

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

Sample Refund Policy (for Services)

If you are not 100% satisfied with your purchase, within 120 days from the purchase date, we will fully refund the cost of your order.

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