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Delay Payment Capture

Overview

Use this setup to force a delay between the moment of authorization and the actual payment capture. Add a buffer period between the moment the payment is authorized and the actual completion date of the order, so you can check if you have enough stock for the products you’re selling or do additional background checks on the customers that place orders, to identify potential fraudulent purchases.

Availability

Capture delay is a set-up available only on request. Contact 2Checkout for more information.

Workflow

The recommended capture delay interval is 48 hours after payment authorization. Capture delay is valid for a period of up to 7 days from the authorization of the payment. After 7 days, the authorization expires, and the amount will be reversed back to customers by their bank.

Tangible products (catalog or dynamic) with catalog shipping

Payment Capture Interval Tangible products (catalog or dynamic)
0h New purchase and Upgrade Renewal for catalog products with catalog shipping Renewal for dynamic products with catalog shipping
Instant authorization, wait for mark shipped/fulfillment, then capture Instant authorization, wait for mark shipped/fulfillment, then capture

 

Instant authorization and capture

48h Instant authorization, wait for mark shipped/fulfillment, if 48h passed, then capture Instant authorization, wait for mark shipped/fulfillment, if 48h passed, then capture Instant authorization, wait for mark shipped/fulfillment, if 48h passed, then capture

Intangible and dynamic products with dynamic shipping 

Payment Capture Interval Intangible and dynamic products
0h

New purchase and Upgrade

Renewal

Instant authorization and capture

Instant authorization and capture

48h

Instant authorization, wait for 48h, then capture

Instant authorization, wait for 48h, then capture

Payment methods

Capture delay can be applied to new purchases, renewals (only for the first billing cycle), and upgrades paid by credit cards.

Use cases

The capture delay feature works differently depending on the products/services that are ordered. 
 

1. If you have a capture delay of 48 hours set on your account and you have incoming orders for catalog or dynamic products, but without using a catalog shipping method, the payment capture takes place at the end of the delay period. This happens even if all other conditions to mark the order as complete were met.

2. If you have a capture delay of 48 hours set on your account and you have incoming orders for catalog or dynamic product with a catalog shipping method, the payment capture is delayed until:

  • You (merchant) mark the order as fulfilled AND
  • The end of the delay interval has been reached (48 hours) although all other conditions to mark the order as complete were met

3. If the end of the delay interval was not reached (48 hours), then the capture continues to be delayed until the end of the interval is reached, regardless of the order having been marked as shipped.

4. If the end of the delay interval was not reached (48 hours), the capture of the payment takes place immediately after the order is marked as fulfilled/shipped.

5. If the end of the delay interval was reached but the order is not marked as shipped, the payment will not be captured, and the funds will be reversed back to the shopper.
 

 

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