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Delivery and payment

2Checkout fulfills/delivers orders immediately after you approve POs and generates the shopper invoices. While delivery takes place, 2Checkout continues to keep track of orders with POs, monitoring the evolution of the process until customers finalize the transactions for their purchase. 2Checkout sends customers shopper invoices and notifications encouraging them to finalize payments. Depending on when the shopper makes payments, transactions can take as much a few months.

In order to give shoppers the chance to make all necessary payments, the 2Checkout system generates and sends out notifications of the money due once per week (7 days apart). The 2Checkout system sends the first notification email seven days before the Purchase Order time limit and calculates the time limit using the following formula:

Purchase Order vendor approval date + Purchase Order time limit – 7 days

Shoppers can make the payment through credit card, check, PayPal, bank/wire transfer, direct debit, and a range of additional payment methods activated for your account.

If shoppers don’t pay for the order within the Purchase Order time limit, the online payment methods from the Finalizing the order won’t work anymore. Shoppers can only pay for the order through wire transfer or check after the Purchase Order time limit expires.

2Checkout automatically cancels expired unpaid Purchase Orders 90 days after the expiration of the Purchase Order time limit. The automatic cancelation does not apply to partially paid Purchase Orders.

2Checkout includes all orders with approved Purchase Orders that it already fulfilled/delivered into a single Draft Invoice available in the Control Panel. However, the actual payments for the orders do not accompany the Draft Invoice. Instead, 2Checkout transfers the money for orders with POs into your account once the shopper makes the necessary payments. While Draft Invoices can contain multiple orders, 2Checkout makes payments for each order individually, in accordance with the money received from your customers.

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