Instant Payment Notifications
Overview
The 2Checkout system automatically sends IPNs (Instant Payment Notifications) based on specific processes triggered by either you or your shopper.
The IPN_PURCHASE_ORDER_INFO parameter’s values refer to the reason why the ORDERSTATUS parameter has a certain value. To see the IPN_PURCHASE_ORDER_INFO parameter in the IPN, you must first enable it from the Control Panel.
Enable IPN_PURCHASE_ORDER_INFO
- Log in to your 2Checkout account.
- Go to Account settings.
- Click Edit system settings.
- Go to IPN settings.
- Check the IPN_PURCHASE_ORDER_INFO checkbox
- Click Save.
IPN status list
For a better understanding of when 2Checkout sends IPNs, consult the table below.
| Activity | Order status (Control Panel) | PO status (Control Panel) | IPN triggered (Yes/No) | IPN ORDERSTATUS | IPN_PURCHASE_ORDER_INFO |
| Order placed by customer using PO | Unfinished | Awaiting form submission | Yes | PENDING | NEW_PURCHASE_ORDER |
| Customer uploads PO document | Unfinished | Awaiting form submission | No | N/A | N/A |
| PO approved by 2Checkout support team | Unfinished | Awaiting your confirmation | No | N/A | N/A |
| PO approved by you | Unfinished | Awaiting payment | Yes (after electronic delivery) | PURCHASE_PENDING | PENDING_PAYMENT |
| PO paid by customer | Finished | Complete | Yes | COMPLETE | COMPLETE |
| Payment not received within time interval | Unfinished | Expired, not paid | Yes | PURCHASE_PENDING | EXPIRED_NO_PAYMENT |
| Payment not received within time interval + 90 days | Canceled | Canceled, not paid | Yes | CANCELED | EXPIRED_NO_PAYMENT |
| Document not received within time interval | Canceled | Expired, form not received | Yes | CANCELED | EXPIRED_NO_DOCUMENT |
| Rejected by you | Canceled | Rejected | Yes | CANCELED | REJECTED |
| You don’t approve nor reject the PO within time interval | Canceled | Expired, PO not confirmed | Yes | CANCELED | EXPIRED_NO_CONFIRMATION |
| 2Checkout cancels the order | Canceled | Canceled by 2Checkout | Yes | CANCELED | CANCELED |
| You cancel the PO via API | Canceled | Canceled via API | Yes | CANCELED | CANCELED_API |
For POs using the 2Checkout API and setting auto-approval to false the initial status of the PO is AWAITING_UPLOAD, corresponding to an order status of Unfinished.