Recurring payment failed (instant payment methods)
Use the variables in the list below to customize the Recurring payment failed (instant payment methods) shopper email according to your needs. Check the 'Mandatory' column to see the variables that are required in your customized version of the e-mail.
| Variable name | Description | Test value | Mandatory |
|---|---|---|---|
| AVANGATE_LOGO | Avangate logo URL | https://secure.avangate.com/images/e...endor_logo.png | Yes |
| AVANGATE_RESELLER_ROLE | This is mandatory content you need to keep in your emails, given Avangate acts as Reseller / Merchant of Record for online purchases on your website. | Avangate acts as authorized reseller of #Merchant commercial name online products and services. | Yes |
|
AVANGATE_SUPPORT_EMAIL |
Avangate support email address |
Yes | |
|
AVANGATE_WEBSITE |
Avangate website |
Yes | |
|
BUSINESS_COMPANY |
Avangate company name |
Avangate |
No |
|
BUSINESS_FAX |
Avangate fax number |
+1 (650) 963-5701 |
No |
|
BUSINESS_HOTLINE |
Avangate support phone |
0 |
No |
|
BUSINESS_HOTLINEUS |
Avangate US hotline number |
0 |
No |
|
BUSINESS_OPEMAIL |
Avangate operational email address |
0 |
No |
|
BUSINESS_OPFAX |
Avangate operational fax number |
0 |
No |
|
BUSINESS_SUPEMAIL |
Avangate support email address |
No | |
|
BUSINESS_WEBSITE |
Avangate website |
No | |
|
CARD_LAST_DIGITS |
Last 4 digits of the card used to perform the payment |
0 |
No |
|
COMMERCIALNAME |
Merchant's commercial name |
[Software Company Name] |
|
|
CURRENCY |
Order billing currency |
EUR |
Yes |
|
CURRENCY_ORIGINAL |
Original order currency (applicable to refunds) |
0 |
No |
|
DISPLAY_MY_ACCOUNT_INFO |
Include or exclude myAccount information in the email body |
1 |
No |
|
ENCRYPTED_MERCHANT_CODE |
Encrypted merchant code |
FGTH45HG |
No |
|
FIRSTNAME |
Shopper's first name used on the billing information |
First |
No |
|
FIRST_NAME_BILLING |
Shopper's first name used on the billing information |
John |
No |
|
GENERALTOTAL |
Total order price |
23 |
No |
|
HAS_RENEWAL_PRODUCTS |
Flag that indicates whether at least one product has renewal settings |
0 |
No |
|
HOTLINE_NUMBERS |
0 |
0 |
No |
|
IS_CONVERSION_FROM_TRIAL |
Flag that states if the current order comes from a trial conversion |
0 |
No |
|
IS_RENEWAL |
Flag that indicates whether at least one product has renewal settings |
0 |
No |
|
IS_TRIAL_RENEWAL |
Flag that states if the current order comes from a trial conversion |
0 |
No |
|
LASTNAME |
Shopper's last name used on the billing information |
Last |
No |
|
LAST_NAME_BILLING |
Shopper's last name used on the billing information |
Doe |
No |
|
MERCHANT_COMMERCIAL_NAME |
Merchant's commercial name |
Software Company Name |
No |
|
MYACCOUNT_URL_UPDATE_CC |
URL for updating credit card information in myAccount |
0 |
No |
|
MY_ACCOUNT_LOGIN_EMAIL |
Email address used by shopper to login/signup to myAccount |
No | |
|
MY_ACCOUNT_LOGIN_URL |
Avangate myAccount login/sign-up URL |
secure.sofware-company-website.com/myaccount/?lang=en |
Yes |
|
MY_ACCOUNT_URL_UPDATE_CC |
URL for updating credit card information in myAccount |
No | |
|
NAMES_OF_PRODUCTS |
Names of all products in the order, comma separated |
Product name |
Yes |
|
ORDERDATE |
Order placement date |
41641 |
No |
|
ORDER_AMOUNT_ORIGINAL |
Original order value (applicable to refunds) |
0 |
No |
|
ORDER_DATE |
Order placement date |
42563 |
No |
|
ORDER_DATE_STANDARD_FORMAT |
Standard format used for the order placement date |
0 |
Yes |
|
ORDER_FLOW |
Purchase flow used to place the order |
0 |
No |
|
ORDER_REFERENCE_NUMBER |
Order reference number |
9xxxxxx |
Yes |
|
ORDER_STATUS |
Order status |
0 |
No |
|
ORDER_WEBSITE |
Website where the shopper placed the order |
Yes | |
|
PAYABLE_TO |
Payee name (applicable to wire transfer) |
0 |
No |
|
PAYMENT_METHOD |
English name for the payment method used |
Visa/MasterCard/Eurocard |
Yes |
|
PAYMENT_TYPE_INFO |
English payment method name. Includes last four card digits (if applicable). |
0 |
No |
|
PAYMETHOD |
English name for the payment method used |
0 |
No |
|
PAYTYPE |
Identification number for the payment method selected during ordering process |
5 |
No |
|
PRODUCTS |
0 |
0 |
No |
|
PRODUCTS[index1].BILLING_CYCLE |
Indicates how many renewals have been successfully performed so far (on the subscription) |
11 |
No |
|
PRODUCTS[index1].DISCOUNT |
Product discount value per product line |
2 |
No |
|
PRODUCTS[index1].INFO |
Additional product information defined by merchant when generating buy links |
[Product name info] |
No |
|
PRODUCTS[index1].LICENSE_TYPE |
Type of purchased subscription |
TRIAL |
No |
|
PRODUCTS[index1].NAME |
Product name |
Product name |
No |
|
PRODUCTS[index1].PCODE |
Product code. |
2016 |
No |
|
PRODUCTS[index1].PID |
Product ID number |
4572431 |
No |
|
PRODUCTS[index1].PNAME |
Product name |
Product name |
No |
|
PRODUCTS[index1].PRICE |
Product unit price |
20 |
No |
|
PRODUCTS[index1].PRODUCT_OPTIONS |
0 |
0 |
No |
|
PRODUCTS[index1].PRODUCT_OPTIONS[index2].OptionText |
Ignore internal var. |
0 |
No |
|
PRODUCTS[index1].PROMONAME |
Name of the promotion applied to the product |
[Some promotion] |
No |
|
PRODUCTS[index1].QUANTITY |
Purchased product quantity |
[1] |
No |
|
PRODUCTS[index1].SHORT_DESCRIPTION |
Short product description |
0 |
No |
|
PRODUCTS[index1].SUBSCRIPTION_EXPIRATION_DATE |
Subscription expiration date |
42594 |
No |
|
PRODUCTS[index1].TOTAL |
Total gross price per product line (before applying discounts) |
23,00 |
No |
|
PRODUCTS[index1].VAT |
VAT/Sales tax value per product line |
5 |
No |
|
PRODUCTS_DATA[index1].IdProduct |
Product ID number |
0 |
No |
|
PRODUCTS_DATA[index1].PRODUCT_SHORT_DESCRIPTION |
Short product description |
0 |
No |
|
PRODUCTS_LIST |
Products data. |
Product name |
No |
|
PRODUCTS_NO |
Number of products in cart |
1 |
No |
|
QR_CODE_SRC |
The QR code URL to be used for payments with bank/wire transfer |
0 |
No |
|
REFNO |
Order reference number |
[9xxxxx] |
No |
|
RETRYLINK |
Payment retry link |
No | |
|
RETRY_LINK |
Payment retry link |
0 |
Yes |
|
SELLERCOMPANY |
Merchant's company name |
0 |
No |
|
TOTALEQUIV |
The order amount converted to all the merchant's currencies |
0 |
No |
|
UNSUBSCRIBE_LINK |
Shopper unsubscribe link |
0 |
No |
|
UPLOADLINK |
File upload link |
0 |
No |
|
UPLOAD_LINK |
File upload link |
0 |
No |
|
WEBSITE |
Website where the shopper placed the order |
No |