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Revenue Recovery Tools

Overview

2Checkout provides recurring-revenue based businesses with a comprehensive suite of revenue recovery tools, as well as the expertise and guidance to tailor and fine-tune your strategy to achieve industry-high revenue loss prevention and revenue recapture rates. Use the Revenue Recovery Tools to fight involuntary churn and increase your long-term revenues by up to 20%.

Revenue Recovery Tools is a unique feature of the 2Checkout platform that is used for recovering and collection of transactional revenues lost due to poor authorization rates and includes, without limiting, the following :

 

Basic  Advanced
Account Updater external

Multiple retry logic

2

up to 6 (in addition to the 2 included in Basic )

Pre-expiration billing x

2Checkout Updater

x

Dunning management 

x

Dispute prevention service

x

Advanced Authorization  Report

Basic Advanced

Availability

  • Basic Revenue Recovery Tools is available by default on all accounts (2Sell, 2Subscribe, 2Monetize).
  • Advanced Revenue Recovery Tools  Add-on is available on 2Monetize. 

Basic Revenue Recovery Tools

Basic revenue recovery tools are available for all accounts (2Sell, 2Subscribe, 2Monetize).

Account Updater

Account Updater is a key customer retention tool designed to support seamless updates of credit/debit card account information. 

Basic Retry Logic

Basic Retry Logic involves the first two (2) renewal authorizations 2Checkout makes to recover expired subscriptions for which the renewal process failed.

Advanced Revenue Recovery Tools Add-on 

Advanced Revenue Recovery Tools are available on 2Monetize or on-demand as an add-on to your account 2Sell, 2Subscribe accounts. Contact 2Checkout directly for more information. Advanced Revenue Recovery Tools includes the basic Revenue Recovery Tools features plus:

  • Order Type Filter (new acquisition, auto-renewal, manual renewal) 
  • 2Checkout Updater
  • Advanced Retry Logic
  • Hard Declines Notifications

Order Type Filter 

The advanced authorization report section in your Merchant Control Panel includes dedicated sections for each of the extra features in Advanced Revenue Recovery Tools, as well as the ability to display the report for new acquisitions and manual renewals.

2Checkout Updater

2Checkout Updater is a key customer retention tool designed to support seamless updates of credit/debit card account information. 

Advanced retry logic

Advanced Retry Logic involves multiple renewal authorizations 2Checkout makes beyond those of Basic Retry Logic.

Hard Declines Notifications

Read more about hard declines notifications here.

Self-service

Requirements

To request the activation of the Advanced Revenue Recovery Tools yourself, your account must meet the following criteria:

  • Less than 1% chargeback rate over the last 3 months
  • Have at least 10 active auto-renewing subscriptions
  • Use a 2Sell, 2Subscribe, 2Monetize 2Checkout account

How to Request Advanced Revenue Recovery Tools Activation

If your account meets the requirements above, you can click Activate Advanced Options in your Merchant Control Panel.

Next, you'll be prompted with a message informing you that we will activate the module for your account in 48 hours.

As soon as we activate the module, you will receive an email informing you about the activation.

Advanced Revenue Recovery Tools Fees and Revenue

Advanced Revenue Recovery Tools Incurred Fees

Commission (net amount, does not include taxes) for the recurring payments 2Checkout recovered when renewing subscriptions using the Advanced recovery tools. 2Checkout does not charge fees for Basic recovery tools. To calculate the recovered revenue fee, generate the report using the Attempt date selector.

2Checkout keeps the Advanced Revenue Recovery Tools fees even in the eventuality of chargebacks or refunds.

Total Earnings from Advanced Revenue Recovery Tools

Total recurring charges successfully recovered using the Advanced Revenue Recovery Tools, reported according to authorization dates, when the 2Checkout system collects funds from your customers.

Invoice for advanced recovery tools fees

2Checkout issues an invoice for the advanced recovery fees at the end of each month.

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