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Estimated current balance

Overview

If your account has been upgraded from the previous Admin Area experience, you can use the Estimated current balance report to obtain an approximative account balance from the legacy 2Checkout platform, cumulated with your sales from your current Control Panel.

Once logged into the Control Panel, you can access the report from Accounting > Estimated balance. The amounts expressed in this report are estimated and may change as a result of new account activity.

Report information

The estimated current balance report returns the following information, for each of your payout currencies:

Total sales 

Sales deposited included into payout balance. To extract detailed information on your sales, follow these steps:

  1. Login into your Control Panel.
  2. Go to Orders & customers > Order search.
  3. Run a report for your completed sales in for the period reported in the estimated current balance.
  4. Export the information and check the total sales amount in your payout currency.

Fees

Processing fees charged by 2Checkout for the sales included in the balance. To retrieve additional information on your fees, follow these steps:

  1. Login into your Control Panel.
  2. Go to Orders & customers > Order search.
  3. Run a report for your completed sales in for the period reported in the estimated current balance.
  4. Export the information and check the processing fee amounts in your payout currency.

Refunds

This amount represents the orders refunded in the reported period. To retrieve additional information on your refunds, follow these steps:

  1. Login into your Control Panel.
  2. Go to Orders & customers > Refunds.
  3. Run a report for your processed refunds in for the period reported in the estimated current balance.
  4. Export the information and check the refund amounts in your payout currency.

Services / Adjustments 

Various adjustments such as collection of a negative balance, the return of fees on a canceled sale, or any other special requests.      

Collect 2Checkout 's Financial department for additional information regarding the amounts retained as adjustments.

Chargeback Fee

Fees applied by 2Checkout for chargebacks opened in the reported period. To retrieve additional information on your chargeback fee, follow these steps:

  1. Login into your Control Panel.
  2. Go to Report Center > Main reports.
  3. Expand the Financial reports section and select Chargeback reports.
  4. Run a report for your disputes opened in 2Checkout for the previous reporting period.
  5. Check your total disputes rate used for calculating the chargeback fee.

Balance forwards in payment

Balance carried forward if the payment is held or returned by the bank. Contact 2Checkout's Financial department for additional information regarding your balance forwards in payment.                  

Estimated reserve held

Estimated reserve amount held from the payout. Contact 2Checkout's Financial department for additional information regarding the reserve held on your account.

Estimated reserve released 

Estimated reserve amount released into the payout. Contact 2Checkout's Financial department for additional information regarding the reserve released for your account.  

Retained to disputes balance

Amount retained for orders with chargeback requests initiated. To retrieve additional information regarding the dispute balance retained amounts, follow these steps:

  1. Login into your Control Panel.
  2. Go to Accounting > Disputes balance.
  3. Search for dispute balance reports issued for the reported period.
  4. Click on More info or Download the report to view the orders included in the report.

Released to disputes balance

Amount released for orders with closed chargeback requests. To retrieve additional information regarding the dispute balance released amounts, follow these steps:

  1. Login into your Control Panel.
  2. Go to Accounting > Disputes balance.
  3. Search for dispute balance reports issued for the reported period.
  4. Click on More info or Download the report to view the orders included in the report.

Transfer fee 

Fees charged by 2Checkout for the payment transfer. Contact 2Checkout's Financial department for additional information regarding the transfer fees charged for your payouts.

Grand total 

Total sales minus refunds, fees, adjustments, and reserves.