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Estimated current balance

Overview

If your account has been upgraded from the previous Admin Area experience, you can use the Estimated current balance table to see an approximate account balance and find information on your estimated next payment.

The Estimated current balance table features data from both your previous 2Checkout platform, as well as sales from your current Control Panel.

Once logged into the Control Panel, you can access the report from Accounting > Estimated balance. Note that the amounts expressed in this report are estimated and may change as a result of new account activity.

Account information

With the Estimated current balance page, you are one click away from the most important financial metrics from your account. You can view the amount that will be remitted to you at the next payout, the total balance amount that 2Checkout owes you and the current transfer limit set on your account.

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Estimated next payment

Use the Estimated next payment card to view the amount that will be remitted to you at the next payout by 2Checkout.

The Estimated next payment amount is expressed in the payout currency available on your account.

Reserve balance

Use the Reserve balance card to view the total amount 2Checkout owes you for the reserves retained on your account. Your account Reserve balance is computed by adding up the reserve amounts withheld in the past 90 days.

The Reserve balance amount is displayed in the payout available on your account.

Minimum transfer limit

Use the Minimum transfer limit card to view the amount you need to reach to receive payouts from 2Checkout.

To update your minimum transfer limit set for your account, send your request to our support team before each Wednesday 0:00 GMT+2.

Report information

The estimated current balance report returns account balance information for each of your payout currencies. In case you have updated your payout currency, data from the table is displayed using your new payout currency.

The time zone used for displaying the data is GMT+2. Your current account balance is split based on:

  • Reporting period - Sales, fees, refunds and any activity with financial impact is displayed within the reporting period when it incurred. For each reporting period rows, 2Checkout displays the Estimated payout date (when your payout will be remitted). Note that the estimated payout date might change if your transfer limit is not reached.
  • Amount source - Your account balance is displayed based on the amount source type (sales, fees, refunds, chargeback fees, reserves retained, reserves released or transfer type).

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sales 

Sales deposited included into payout balance. Click on the Sales amounts to be redirected to the Order search and view the data underlying the amounts displayed in the Estimated current balance page.

To extract detailed information on your sales, follow these steps:

  1. Log into your Control Panel.
  2. Go to Orders & customers > Order search.
  3. Run a report for your completed sales (status Finished) for the period reported in the estimated current balance.
  4. You can use the filter labeled Previous Admin Area to search for orders only from your previous 2Checkout interface, or to also include orders from your previous Admin Area.
  5. Export the information and check the total sales amount.

Fees

Processing fees charged by 2Checkout for the sales included in the balance. Click on the Fees amounts to be redirected to the Order search and view orders for which 2Checkout applied processing fees. To retrieve additional information on your fees, follow these steps:

  1. Log into your Control Panel.
  2. Go to Orders & customers > Order search.
  3. Run a report for your completed sales for the period reported in the estimated current balance.
  4. You can use the filter labeled Previous Admin Area to search for orders only from your previous 2Checkout interface, or to also include orders from your previous Admin Area.
  5. Export the information and check the processing fee amounts in your payout currency.

Refunds

This amount represents the orders refunded in the reported period. Click on the Refunds amounts to be redirected to the Order search and view orders for which 2Checkout applied processing fees. To retrieve additional information on your refunds, follow these steps:

  1. Log into your Control Panel.
  2. Go to Orders & customers > Refunds.
  3. Run a report for your processed refunds (status Refunded) for the period reported in the estimated current balance.
  4. You can use the filter labeled Previous Admin Area to search for orders only from your previous 2Checkout interface, or to also include orders from your previous Admin Area.
  5. Export the information and check the refund amounts in your payout currency.

Services/Adjustments 

Various adjustments, such as collection of a negative balance, the return of fees on a canceled sale, or any other special requests.      

Contact 2Checkout's Financial department for additional information regarding the amounts retained as adjustments.

Chargeback Fee

Fees applied by 2Checkout for chargebacks opened in the reported period. To retrieve additional information on your chargeback fee, follow these steps:

  1. Log into your Control Panel.
  2. Go to Report Center > Main reports.
  3. Expand the Financial reports section and select Chargeback reports.
  4. Run a report for your disputes opened in 2Checkout for the previous reporting period.
  5. Check your total disputes rate used for calculating the chargeback fee.            

reserve held

Estimated reserve amount held from the payout. Reserves are withheld as a percentage from your total sales and are retained for 90 days after which they are released.

Contact 2Checkout's Financial department for additional information regarding the reserve held on your account.

reserve released 

Estimated reserve amount released into the payout. Reserves are withheld as a percentage from your total sales and are retained for 90 days after which they are released.

Contact 2Checkout's Financial department for additional information regarding the reserve released for your account.  

Retained to disputes balance

Amount retained for orders with chargeback requests initiated. To retrieve additional information regarding the dispute balance retained amounts, follow these steps:

  1. Log into your Control Panel.
  2. Go to Accounting > Disputes balance.
  3. Search for dispute balance reports issued for the reported period.
  4. Click on More info or Download the report to view the orders included in the report.

Released to disputes balance

Amount released for orders with closed chargeback requests. To retrieve additional information regarding the dispute balance released amounts, follow these steps:

  1. Log into your Control Panel.
  2. Go to Accounting > Disputes balance.
  3. Search for dispute balance reports issued for the reported period.
  4. Click on More info or Download the report to view the orders included in the report.

Transfer fee 

Fees charged by 2Checkout for the payment transfer. Transfer fees are charged only for the payout method International Wire.

Contact 2Checkout's Financial department for additional information regarding the transfer fees charged for your payouts.         

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